Sticky Selects Support
FAQ
Because we know you have questions, and we have answers. We hope!
Your security is important to us!
At StickySelects.co, our commitment is to ensure the safety, health, and satisfaction of our customers. Over the years, we've built a trusted reputation in the medical cannabis industry. Some patients face challenges accessing their medicine through traditional dispensaries, which is why we are proud to offer a secure, reliable platform for buying extracts in Canada, ensuring safe access to their needed products.
Simple & Secure
How Do I Order?
Create an account
You must be at least 19 years of age or older. Simply provide your name, email address, and choose a password.
Browse our shop
Visit our shop, choose the items you'd like to purchase, and add them to your cart.
View your cart
Click on the cart icon at the top right of the screen, review your selected items, and ensure they are correct. Then click "Proceed to Check out."
Billing & Shipping Info
Enter your billing and shipping information. If your shipping address is different from your billing address, please check the "Shipping to a different address" box. For returning members, your information may auto-fill, so make sure to update any details if necessary.
Place your order
Review and agree to the Terms and Conditions by checking the box, then click "Place Order."
Send your payment
Please do not include any memos or notes related to the products when sending the payment.We cannot accept payments that include product references in the bank notes. Go to the e-transfer page on your banking website and fill out the required fields accordingly.
Helpful Answers
Common Questions
Find clear information about ordering, shipping, products, account requirements, and customer support.
Order & Shipping
Orders are typically processed within the timeframe listed on the site at the time of purchase. Processing times may vary during high-volume periods, sales, or holidays.
Once your order ships, tracking information will be emailed to you.
In the event of a postal strike or carrier disruption, orders may be delayed. We closely monitor the situation and will provide updates when available.
Please note that delays caused by carriers are outside our control.
Because orders move quickly once placed, changes or cancellations are not guaranteed.
If you need to request a change, contact us as soon as possible at [email protected]. We'll do our best to help if the order has not yet been processed.
Products & Substitutions
If an item becomes unavailable after your order is placed, we may substitute it with a similar product of equal or greater value.
Substitutions are made carefully to ensure quality and fairness.
All sales are final once an order has been processed.
Refunds are only considered in rare cases of error or issue and are handled on a case-by-case basis. Please contact support with your order number if there is a concern.
Account & Support
You must meet the legal age requirement in your jurisdiction to place an order on StickySelects.co.
Orders may be cancelled if age verification requirements are not met.
For any questions about your order, account, or the website, contact us at: [email protected]
We aim to respond as quickly as possible.
For anything related to:
- Sticky Points
- Sticky Coins
- Free gifts
- Tier rewards
- Monthly raffles
Visit Sticky Rewards for the complete breakdown.
Bulk Extracts